Frequently Asked Questions (FAQs)


Can I buy in smaller quantities?

Yes, not only are you able to buy whole bales, but you can also buy whatever quantity you desire – from half-a-bale to one-tenth-bale.

Is it safe to pay over the Internet?

Yes it is. We use the latest secured technology to ensure safe transmission of your credit or debit card information. Our payment gateway processes are handled by Stripe and PayPal – two of the largest credit card processing companies in the world.  

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover or you may pay with PayPal. We also accept wire transfer and payment by check simply contact us and we will provide you payment instructions.

How is my order shipped?

For fastest delivery, your products are shipped to you from our warehouse. Delivery times may vary depending on your location and the method of shipping you choose, but most items will be delivered within 5 to 10 business days. 

Can you ship to any other Country than the USA and Canada? What are the delivery charges?

Currently, we ship only within the contiguous United States and Canada.  However, if you are a major retailer, feel free to contact us.

What is the return policy?

Unfortunately, we can’t offer you any refund or exchange after purchase because Stockfish falls under a food product which we exempt from being returned. Please do not send your purchase back to us because no returns allowed.

 How do I check on the status of my order?

Simply click the Order Status link at the top of every page. Login, enter your order number and your billing zip code and you'll be able to review the current status of your order.

What if I need to cancel or change an order?

Our first priority is to ensure that your items are shipped in a timely manner. When an order is placed with Mama Healthy and all of the billing and shipping information has been accepted by the system, the order is immediately conveyed to the warehouse for shipment. Because of this, we are unable to adjust an order after it has been submitted. 

How many pieces of Stockfish do I get for my money?

The chart below shows the number of pieces of Stockfish you will get for each selection:

Sizes 

Dimensions

Approx.  Quantity*

Full Bale

Small

83

 

Medium

60

 

Large

50

 

Extra Large

45

 

 

 

Half Bale

Small

41

 

Medium

30

 

Large

25

 

Extra Large

22

 

 

 

Quarter Bale

Small

21

 

Medium

15

 

Large

12

 

Extra Large

11

 

 

 

One-Tenth Bale

Small

8

 

Medium

6

 

Large

5

 

Extra Large

4

*These are based on overall weight. You may get more or less than the quantity stated above.